Shipping & Returns

 

Shipping Information

Standard shipping is via a major carrier utilizing their ground service. Pricing is based on the cumulative weight of your purchase. If you need expedited shipping please contact us prior to making your purchase. Once your package has shipped we'll email you tracking information.

 

Returns & Exchanges

Returns are only accepted within 30 days from the invoice date. 
All items must be unused and in like-new condition. 
Clothing must be unworn and unwashed. 
We do not accept returns on items sold as used.

Returns:
Pack all items being returned securely in the original package if possible. Enclose a copy of the original packing list or invoice with the return merchandise. 
Ship the return package to:
The Program Skateboards
c/o No Comply
812 West 12th Street
Austin, TX 78701

When we receive the return and have determined that it has not been used, we'll refund your credit card account for the full amount, minus the shipping charges. For your protection, we suggest you return your merchandise via UPS or insured Parcel Post. All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

Exceptions to the above would be If an item is defective or was shipped incorrectly by us. In those cases, contact us before shipping any items back and we'll give you further instructions.